Vinyl Repair Michigan | Acrylic Repair | Surface Saver FAQs

FAQs:

Going over plans with a customer

Q: Can you fix my hole in the wall?

A: Yes. That’s why we’re here! We make the process of getting your drywall repair finished very easy. Many drywall companies won’t fix a hole or do other small to medium repairs, but we will (and see the next question for more details).

Q: Is Any Job Too Big Or Too Small?

A: No drywall repair job is too small for Surface Savers. As many West Michigan homeowners have discovered, most drywall companies do not want to talk to you about drywall repairs. They are only interested in larger jobs associated with full-scale remodels and new construction. We’re the unique solution for small and medium size drywall repair jobs in Grand Rapids and surrounding areas.

What about too big? Yes, there are some jobs (whole house drywall, etc.) that are outside our specialty of drywall repairs. If you are unsure, please give us a call. By asking you a few simple questions, we can easily tell you if we have the solution you need. We almost always can help!

Q: I don’t have a hole in the drywall, but there is some moisture damage. Can you fix that?

A: Yes. Small amounts of moisture damage can be knocked out and then we can proceed with our normal repair process.

Q: Can you fix my drywall problem right now?

A: You’re ready to get this done - that’s great! Let’s get started. How fast we get there will of course depend somewhat on our current workload, but we can tell you we are built for fast response. We’ll get the appointment for your quote scheduled ASAP.

When we give you the quote and you agree to move forward, most times we can complete the job on the spot. And once started, most jobs can be completed within 1 to 4 hours, depending on the size of the damage.

Q: What areas do you serve?

A: We do drywall repair for West Michigan, including Grand Rapids, Kent County and Ottawa County. Click here to visit our Service Areas page with a detailed map and listing of the areas we service.

Q: Are you licensed and insured?

A: Yes we are. Surface Savers is part of Pome-Granite, Inc., a family of home improvement companies. We are 100% professional, and we are fully licensed and insured.

By the way, did you know if you hire a handyman who is not properly insured and he is hurt on your property, the insurance claim can go against your policy? You can protect yourselves by always doing business with established companies with proper insurance.

Q: Can I trust your quote to be accurate?

A: Yes you can. We never play games with hidden fees or ‘gotcha’ pricing tactics. Our quotes are always fair and accurate!

Q: I’m a fellow contractor (plumber, electrician, etc.) that sometimes needs to recommend a drywall repair company. What’s the best way to refer you?

A: Let’s talk! It can help your own standing with homeowners when you recommend a top-quality company. Give us a call and we can talk about referrals!